Can I change my shipping address?

Modified on Wed, 3 Apr at 11:07 PM

At Instantly Unique Gifts, we understand that sometimes plans change, and you may need to update your shipping address after placing an order. However, to ensure the security of your purchase and prevent any potential fraud or misdeliveries, we do not allow changes to shipping addresses after your order has been confirmed.

Our Policy

Once your order has been confirmed, the shipping address you provided during checkout is considered final. This policy is in place to protect both you, the customer, and our business from any potential risks associated with address changes after confirmation.

Requesting a Change

If you find that you need to change the shipping address for your order, we kindly ask that you request a cancellation instead. By canceling your existing order, you can then place a new order with the correct shipping address during checkout.

How to Request a Cancellation

To request a cancellation, please reach out to our customer support team as soon as possible by submitting a ticket. Provide them with your order details and the reason for the cancellation, including the need to update the shipping address. Our team will assist you in canceling your order promptly so you can place a new one with the correct information.

Ensuring Accuracy

We understand that accuracy is crucial when it comes to shipping addresses, especially for ensuring that your personalized items reach you in a timely manner. By adhering to our policy of not allowing address changes after confirmation, we aim to minimize the risk of any complications or delays in the delivery process.

Your Satisfaction Matters

At Instantly Unique Gifts, your satisfaction is our priority. While we strive to accommodate your needs to the best of our ability, we appreciate your understanding of our policy regarding shipping address changes. If you have any questions or concerns about your order, please don't hesitate to reach out to our customer support team for assistance.

Thank You for Your Understanding

Thank you for choosing Instantly Unique Gifts for your personalized gifting needs. We value your trust and support, and we're here to ensure that your shopping experience with us is as seamless and enjoyable as possible.